How do I contact Spirit Airlines About a Lost Item?

Flying with Spirit Airlines and forgot your belongings on the aircraft? Don’t lose your patience; the airline offers a dedicated lost and found department to help you get your valuables back. Spirit Airlines has always prioritized the customer and does everything to reunite them with their belongings shortly.

Have you lost your precious item when traveling with Spirit? Wondering what to do next? The guide will walk you through the comprehensive Spirit Airlines Lost and Found policy and discuss how to report your lost items. Let’s get into it.

What is Spirit Airlines Lost and Found Policy?

Did you forget your prized possessions on board? Fret not, and turn to the Spirit Lost and Found department to report the missing item. The airline offers a dedicated department to handle your baggage queries, thus allowing you to get reunited with your belongings in the shortest possible time.

According to the Spirit Lost and Found policy,

If you left your item on the Spirit flight or at an airline’s ticket counter or gate area, fill out the form on the airline’s official site to report the missing item.
You should contact the specific airport Lost and Found department if you left your belongings in other airport areas.
To contact the live agent, flyers can also dial Spirit Airlines en espanol at 1-855-SAVE-555 (1-855-728-3555).
The airline will continue the search for approximately 30 days.

How to Report an Item Left Onboard?

No matter how thoughtfully you pack everything when leaving the aircraft, there are times when you mistakenly forget your precious headphones, carry-on bag, or any other prized belongings on the flight. But there’s no need to worry about it, as the airline’s Lost and Found policy is there to cover you.

Here’s how you can report items left on board. Follow the instructions carefully to avoid any hassle afterward.

Open the airline’s official site and visit the Spirit Lost and Found page.
Select the “Report an item left onboard” option, and a new tab will appear on the screen.
There, you’ll find the form asking every single detail about the lost item, such as Item Type, Date Lost, Color/ Pattern, Tracking Device, or anything else that makes your valuable unique.
Once you are done with adding details, upload the image of your item to offer a clear idea of what you are looking for. The image must not exceed 5MB.
Thereafter, you must enter your contact information so the airline can reach you if they find your belongings. Add First Name, Last Name, Email Address, and Phone Number.
Finally, add your itinerary information, such as your departure and arrival airport, flight number, etc.
Click the checkbox saying I’m not a robot, and click the “Submit Request” button.
The airline will then start searching for your item according to the information provided.

Can I Report a Checked Baggage Problem?

Sure, why not!! Spirit Airlines Lost and Found department is set up to address your baggage queries. So, you can contact them for the missing item or any other checked baggage issue.

First of all, you must navigate to the airline’s Lost and Found page and select the “Report a checked baggage problem” tab.
A new page will open where you’ll find multiple problems regarding the checked baggage, such as Did not arrive (Delayed baggage), Arrived Damaged (Damaged baggage), and Arrived with Item (s) missing.
You must select the rightmost option based on your baggage problem and move further to file the report.

If the baggage did not arrive,

Select the option saying “Did Not Arrive”, if you haven’t received your checked baggage yet. Click “Continue” to proceed further.
Enter your last name and PNR/ Confirmation to help the airline find your reservation.
Tap “Retrieve my information” and continue to add your checked baggage details.

Arrived Damaged

Have you received damaged baggage? Select the second option, “Arrived Damaged,” and click Continue to report the claim.
Enter your reservation details, like last name and confirmation number, to retrieve your information, and upload the necessary pictures to support your claim.
Please remember that the airline won’t cover normal wear and tear, fragile items, pre-existing damage, poor-quality luggage, and overpacked baggage.

Arrived with Items Missing

If you received baggage with an item missing, it’s recommended to report the issue to local law enforcement, as the airline won’t take part in such claims.

Wrapping Up

Losing your valuables while traveling can be stressful, especially when you are away from home. But thankfully, you are not helpless and contact the Spirit Airlines Lost and Found department immediately to report the lost possession. The airline takes all possible measures to locate your missing item within the shortest possible time. You can also track your complaint status by using your Last Name and Lost Report ID.